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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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James Gadacz

June 5, 2026

5  out of  5
rating by James Gadacz
"Thanks to Angela for her Fast, Friendly, Professional Service. Thanks to Megan for the Lower Rates and Comparable Coverage. Thanks To Tim Grauel - State Farm Insurance"
We responded:
"Thank you for the amazing review, James! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Stephenie Johnson

June 5, 2026

5  out of  5
rating by Stephenie Johnson
"Every time we have a question, Angela jumps right in to give us an answer. We have had a great experience working with Tim Grauel - State Farm Insurance Agency."
We responded:
"Hi Stephenie. Thank you so much for taking the time to provide us a 5- star review. I am lucky to have Angela as part of my Team to assist customers just like you."
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Rachel Humbarger

June 4, 2026

5  out of  5
rating by Rachel Humbarger
"Megan is so helpful, she always takes good care of me and my family while being super pleasant! I would give more stars if I could. :)"
We responded:
"Thank you Rachel. I really appreciate you taking the time to provide us such positive comments about Megan. Enjoy your day! "
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Jaxylir

June 3, 2026

5  out of  5
rating by Jaxylir
"Angela and everyone at Tim’s Grauels office are amazing. I’ve been a member of State Farm for 25 years. I’ve known Tim longer than that. I would highly recommend them for anyone and their insurance needs. They are not only professional in everything they do, but even better people. Trust them with all your needs. Angela is the absolute BEST!!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in South Bend to know that you had such a wonderful experience with us here on State Farm Agent Tim Grauel’s Team."
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Drew Wills

May 21, 2026

5  out of  5
rating by Drew Wills
"Angela Capps is the best. She is always friendly and professional. I needed a quote for adding a vehicle a few weeks ago, she was very helpful with providing me my options for coverage. Happily, I purchased the vehicle and have adjusted my policy. I Can't recommend the office of Tim Grauel - State Farm Agent enough, and specifically Angela."
We responded:
"Hey Drew. Thank you so much for not only taking the time to rate us, but also to write such great comments. I am lucky to have Angela as part of my Team."
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Matt Morey

May 12, 2026

5  out of  5
rating by Matt Morey
"I called for new house insurance and Megan Davis went above and beyond for me. She set me up with home and auto and worked with me unlike the other insurance companies I went to for goutes. Service was hands down the best I've ever had, and she saved me a ton of money compared to my old insurance. I highly recommend Megan"
We responded:
"Thank you Matt for taking the time to provide us with a well thoughtful review. Our pledge to you is to always have that same positive experience whenever you need us. I hope to meet you in the future"
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Mark Ashley

April 14, 2026

5  out of  5
rating by Mark Ashley
"Megan and Angela did a great job!!! Megan took a lot of time to merge property and auto insurances from several other companies."
We responded:
"Thank you Mark for allowing us to serve your needs."
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Dustin Brown

April 2, 2026

5  out of  5
rating by Dustin Brown
"Have had nothing but good experiences getting assistance with my insurance needs. Quick with processing my quotes, or giving me the information I am inquiring about."
We responded:
"Thank you Dustin. We really appreciate your kind comments and the time you took to let us know."
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Carrie Hill

April 1, 2026

5  out of  5
rating by Carrie Hill
"Angela is such a great help. I have been dealing with her for over 10 years now! She knows her stuff and treats you like you're the only customer. I highly recommend!"
We responded:
"Thank you Carrie for the 5 star review. I am lucky to have Angela on my Team to provide you such good service."
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Jeffrey Rollins

March 30, 2026

5  out of  5
rating by Jeffrey Rollins
"Above and beyond service. Thank you"
We responded:
"Thank you Jeffrey for the % star rating and thoughtful comments"
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B. Harr

March 27, 2026

5  out of  5
rating by B. Harr
"From beginning to end Megan was an MVP! Getting the quotes on my home owners and both vehicles while I compared companies. I needed transportation to a new insurance company. I know I made the best decision. As a former insurance professional it has been years since I have seen an insurance professional work with the integrity and sincerity that Megan has. I appreciate that. 10 ⭐'s!"
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Codi Wagner

March 12, 2026

5  out of  5
rating by Codi Wagner
"I’ve been a loyal customer of State Farm for about six years now, and throughout my entire experience, I’ve consistently dealt with Angela. She’s been incredibly knowledgeable, polite, and professional every time we’ve spoken. I could go on and on, but I encourage you to experience her service for yourself."
We responded:
"Hi Codi. Thank you for the 5 star review and kind comments of Angela service to you."
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Shalena Wright

March 6, 2026

5  out of  5
rating by Shalena Wright
"Angela has always been a help and very knowledgeable!"
We responded:
"Thank you Shalena. It is our pleasure to serve your insurance needs."
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David Radzikowski

February 27, 2026

5  out of  5
rating by David Radzikowski
"Very nice and informative agent."
We responded:
"Thank you David for the opportunity to serve your insurance needs and taking time to leave us a review."
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Madison Myers

February 24, 2026

5  out of  5
rating by Madison Myers
"Needed to get car insurance for my first car and had talked to Megan Davis that walked me through everything. She was very friendly, put me at ease, and made sure I left with no questions. I was very happy with the help and price of insurance. I’m glad I chose state farm!"
We responded:
"Madison. Thank you for the kind remarks. We look forward to assisting you."
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M W

February 20, 2026

5  out of  5
rating by M W
"I dealt with Megan at the Tim Grauel Agency and she was very thorough, making sure I knew what each item covered. She was also very engaged and strived to get me the lowest price for the coverage I needed. She saved me at least $40 per month with better coverage. Highly recommend!"
We responded:
"M W-thank you for taking the time to write this review. We appreciate your choice of us for your insurance."
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Quawaun Jackson

January 27, 2026

5  out of  5
rating by Quawaun Jackson
"Great insurance! Highly recommended"
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Brian Abbott

January 22, 2026

5  out of  5
rating by Brian Abbott
"My family has been with State Farm for years. Angela does a great job for us and is very responsive when we need any adjustments or additions to our policies."
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Soneka Wynter

January 21, 2026

5  out of  5
rating by Soneka Wynter
"Questions were addressed in a timely fashion"
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Shreerita Reeves

January 13, 2026

5  out of  5
rating by Shreerita Reeves
"I needed another insurance card for my mom’s car and I called Angela, not only did she send me another insurance card she gave me some great information which led us to a savings of 100$ for 6 months . My mom is 78 years old and she has been with the Graul agency for almost 30 years !!! Thank you for providing such excellent service for all these years!"
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Abigail Moyotl

January 5, 2026

5  out of  5
rating by Abigail Moyotl
"Megan Davis made the switch really easy to do and was very patient with all my questions. Overall great customer service!"
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Dana Hovinga

December 19, 2025

5  out of  5
rating by Dana Hovinga
"I had a need to get some renters insurance and the office was very helpful (Megan) pleasant. Thank you for all your help and I will look into my other options that you have given me."
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Chloe Blacketter

December 15, 2025

5  out of  5
rating by Chloe Blacketter
"Angela is extremely helpful, great customer service, fast, and makes things very easy!"
We responded:
"We’re honored by your positive feedback Chloe! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Brad Feece

December 11, 2025

5  out of  5
rating by Brad Feece
"Flo doesn't hold a candle to Angela at state farm. She is a rock star. I called to add a new Snowmobile and bam had it switched over in less than 10 minutes. Take that FLO"
We responded:
"Thank you for reviewing our State Farm office Brad! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Linda Dilts

Linda Dilts

December 11, 2025

5  out of  5
rating by Linda Dilts
"She was kind and personable"
We responded:
"We appreciate your review, Linda! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"