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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Scott Harness

March 10, 2023

5  out of  5 rating by Scott Harness
"Angela Capps, Thank You for everything. Been with Tim Grauel Agency for for roughly 15 years. I've never had an issue when dealing with Tim and Angela. Here's to many more years. They also do Michigan and Indiana Auto Insurance."

Kim Biskupski

March 8, 2023

5  out of  5 rating by Kim Biskupski
"Tim and his staff cares about you like you are their family. I've been with State Farm for over 20 years. Tim has helped me through a lot of issues. My car my house my life insurance and now my business. Thank you Tim"

Annie Bean

March 1, 2023

5  out of  5 rating by Annie Bean
"Very thrall and the information was helpful. I'm so glad I have this agent Tim and Angela, Sonja secretaries . I've been with them from 1989. Great place !"

Tony&Aimee Nemeth

February 7, 2023

5  out of  5 rating by Tony&Aimee Nemeth
"Super helpful with explaining the ins and outs of vacation car rental insurance."


February 7, 2023

5  out of  5 rating by Ashley
"Been with state farm for many years now. No complaints. Angela and Tim are always pleasant, efficient and fast at handling anything with my families policy. I look forward to many more years with them."

Meghan Pozywio

February 6, 2023

5  out of  5 rating by Meghan Pozywio
"Angela answered my call and she was able to find answers for some complex questions very quickly. She found a solution for myself and my family and I felt she genuinely cared about us and our situation. She listened closely and thought it out before offering a solution. Thank you Angela!!!"

Susan Kenfield

February 3, 2023

5  out of  5 rating by Susan Kenfield
"its a pure pleasure to be a part of the Tim Grauel family. The staff is very wonderful to work with. they are more Family than anyone knows !!! I appreciate the generosity. <3"

MaryEllen Lett

November 5, 2022

5  out of  5 rating by MaryEllen Lett
"Angela is amazing! Always on top of what I need. Very helpful and kind. Definitely has outstanding customer service skills. She is definitely an asset to State Farm. As always, thank you, Angela."

David Radzikowski

October 12, 2022

5  out of  5 rating by David Radzikowski
"Very nice and informative agent."

Tony Whalen

August 5, 2022

4  out of  5 rating by Tony Whalen
"Great place to get insurance. Friendly and helpful staff."

Marc Clark

July 20, 2021

5  out of  5 rating by Marc Clark
"I called for a qoute and was helped by a nice lady that knew what she was talking about and did everything she could to help. Angela, the insurance rep was very courteous and helpful. If you need qoutes on a policy I would highly suggest giving them a call."


July 13, 2021

5  out of  5 rating by K WD
"Been with State Farm - Tim Grauels office for several years now. They provide me with great coverage at a fair rate. Someone is always there to answer their phones if needed and as well as well as a real person and not something automated. I refer all my friends and family to them. Their office has done good by us all."

Erin Blacketter

July 13, 2021

5  out of  5 rating by Erin Blacketter
"Had a claim that was handled quickly and efficiently! The staff is amazing especially Angela! Great team, very responsive."


July 12, 2021

5  out of  5 rating by Chuck
"We've been with Tim Grauel State Farm for many years! World class service! We love you!"

Courtney Reeves

June 16, 2021

5  out of  5 rating by Courtney Reeves
"So helpful, and friendly!!! It's like a second family!"

MaryEllen Lett

September 16, 2020

5  out of  5 rating by MaryEllen Lett
"Friendly and helpful team. Always keeping you informed on changes and challenges."

Annie Bean

September 15, 2020

5  out of  5 rating by Annie Bean
"Tim , Anglia and his team are always friendly, knowledgeable, professional and great to have as an insurance company. I have been a lifer. First insurance company at 16 years old , and still am at 65 years old. Wouldn't want any other."

Robbie Lee Rea

September 2, 2020

5  out of  5 rating by Robbie Lee Rea
"We have been a customer for a number of years. They are always so helpful and friendly."

Frank Sweeney

March 3, 2020

5  out of  5 rating by Frank Sweeney
"I've done business with Tim for well over 10 years and the one claim I have had in that time was handled with professionalism and ease. Tim is great at the lost art of the personal relationship which I value greatly and his community service and involvement with local youth sports, first responders and Irish game day sportscasts should be applauded. Great member of our community and business. His office staff is also great. Highly recommended."

John Harper

November 26, 2019

5  out of  5 rating by John Harper
"Their insurance agents are the best I do all my insurance through them"

Dan Bango

September 27, 2019

5  out of  5 rating by Dan Bango
"Angela and Tim are always helpful and great!"

Andrea Bobby

August 22, 2019

5  out of  5 rating by Andrea Bobby
"I have an agent who really takes an interest and actually follows up. I feel like I can go there anytime to get advice or update and change policies."

amber ecker

October 23, 2018

1  out of  5 rating by amber ecker
"Tried contacting them 5 times the day of the accident finally heard back 5 hours later, 4 days later still calling around and doing all the leg work. Extremely unimpressed!"

Adam Blacketter

October 7, 2017

5  out of  5 rating by Adam Blacketter
"Very pleased with the service my wife and I receive from Tim and his girls in the office. They definitely know what they are doing and they are always willing to help us when we need insurance advice or guidance. I always try to refer my real estate clients to Tim’s office when they need help with homeowners insurance. And they too, love the service they get from the office."

Erin Blacketter

October 7, 2017

5  out of  5 rating by Erin Blacketter
"I have known Tim and his staff for over 10 years. No matter what time of day I call, they are always there to answer my questions. The girls are very knowledgeable and kind. When my roof leaked a few years ago, they helped me through the process and I was very satisfied with the results. I have never had a bad experience with anyone in the office or State Farm in general. I read Renee's review and I can't help but wonder if she's even talking about the same office and staff because the girls are GREAT! I would hope if she had an issue, that she talked to Tim about it. I can't say enough good things about Tim and his wonderful girls. Keep up the good work!"