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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Matthew Parish

Matthew Parish

September 27, 2024

5  out of  5
rating by Matthew Parish
"Megan Davis was awesome, signing up and getting all through all the paperwork was a breeze. Thanks Megan"
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Misty

September 24, 2024

5  out of  5
rating by Misty
"Excellent service and excellent rates."
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Marz Kleppe

September 12, 2024

5  out of  5
rating by Marz Kleppe
"Angela and Megan are the best! always friendly and patient- and super helpful in providing all info that i need! they make dealing with #adulting less cringe and more chill! highly recommend!"
We responded:
"Hi Marz. Thank you so much for the 5 Star rating and your kind comments. I am very lucky to have a Team that day in and day out put our customers at the forefront of what they do."
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Tru Waltman

August 30, 2024

5  out of  5
rating by Tru Waltman
"Megan is super easy to work with! She made the process of switching insurance companies fast and easy!"
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Trisha Spencer

August 21, 2024

5  out of  5
rating by Trisha Spencer
"Megan from state farm was very helpful and made it easy for me too get coverage for my vehicle. Also gave me ways too bundle up too save money."
We responded:
"Hi Megan. Thank you for the opportunity to serve your insurance needs. And kudos for taking the time to give a 5-Star review. We can't thank you enough."
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Tommy Goze

August 19, 2024

5  out of  5
rating by Tommy Goze
"Great service. Thank you Megan for all your help!"
We responded:
"Hey Tommy. Thank you so much for taking the time to post a review and comment about Megan. Our Team is here to help great customers like you."
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Mike Mathews

July 30, 2024

5  out of  5
rating by Mike Mathews
"Great customer service,"
We responded:
"Hi Mike. Thank you for not only taking the time to give us a review, but to make a 5-Star rating at that. It is our pleasure serving your insurance needs."
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Meryl Pax

July 17, 2024

5  out of  5
rating by Meryl Pax
"Would highly recommend. Knowledgeable and easy to work with."
We responded:
"Hi Meryl. Thank you so much for taking the time to leave us a review, and a 5-star rating to boot. I was so glad to connect with Ryan & you the other day. We are just a call or email away, so don't hesitate to reach out to us in the future. Thanks again."
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Tim Oshinski

July 3, 2024

5  out of  5
rating by Tim Oshinski
"It was a pleasure meeting with Tim and going over the details of our policies."
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Devin Mathews

May 2, 2024

5  out of  5
rating by Devin Mathews
"My whole family has been going through Tim for many, many years. I won't go to any other person except Tim."
We responded:
"Thank you so much Devin for such kind words and the 5 star rating. I appreciate all te opportunities you provide us to take car of your insurance & financial needs."
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Kerry Zebell

February 12, 2024

5  out of  5
rating by Kerry Zebell
"This office is amazing and incredibly responsive! Highly recommend! Thank you Tim and Angela!"
We responded:
"Thank you so much Kerry. I appreciate you taking the time to leave us a review. And thank you so much for making it a 5 start review. It is our pleasure serving you."
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Katie Rose

January 20, 2024

5  out of  5
rating by Katie Rose
"Tim has helped us with our insurance for over 24 years. He is thoughtful about his recommendations and straightforward. We continue to enjoy working with him."
We responded:
"Thank you so much for the review Katie. It is my pleasure to work with customers like you. Enjoy your day."
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Sam Nomos

September 23, 2023

5  out of  5
rating by Sam Nomos
"Was in an accident this weekend and Angela was there to answer my call! I’ve been under Tim since 2015 and they’ve always been helpful. “Like a good neighbor, STATE FARM IS THERE!”"
We responded:
"Thank you for taking time to leave us a review, and a positive one at that Sam. It is our pleasure serving your needs. Stay Safe!"
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Todd Hudson

August 10, 2023

5  out of  5
rating by Todd Hudson
"Angela Capps is the Queen. Very fast, accurate and responsive!"
We responded:
"Hey Todd. Thank you for taking the time to post a review. All of your words to describe Angela are a 100% correct. I am lucky to have her at the agency. Enjoy your weekend and thanks again."
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Christy Goodwin

May 5, 2023

5  out of  5
rating by Christy Goodwin
"Tim is always so personable and kind. He has made our experience worry free and easy!"
We responded:
"Thank you Christy for the kind remarks. It is my pleasure working with Nate and you. Enjoy a great sunny weekend!"
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gabby manczunski

May 4, 2023

5  out of  5
rating by gabby manczunski
"Had a very nice informational conversation that left with me getting some discounts!"
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Pat Delahanty

April 29, 2023

5  out of  5
rating by Pat Delahanty
"Great insurance agency with top notch people. Very satisfied after years of service."
We responded:
"Thank you Pat. We appreciate the kind words and you taking the time to provide them."
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Nate

April 15, 2023

5  out of  5
rating by Nate
"Tim is great and always super helpful. Highly recommend! Never pushy and always takes time to educate us."
We responded:
"Hey Nate. Thank you for taking the time to post a review and 5 Star rating. I am so appreciative of your comments which match my business philosophy: educate with options, and let my customers decide. I look forward to seeing Christine and you again in a few weeks."
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cheryl jackson

April 4, 2023

5  out of  5
rating by cheryl jackson
"I've had 29 years of the best customer service experience from my agent Tim Grauel and his team of agents. They are experienced, friendly, and knowledgeable in all of my insurance needs. My favorite agent, Angela has been with Tim for many years and has provided me with great advice, kept me informed on changes to my policies, and has consistently gone above and beyond to accommodate us. I feel valued and well taken care of with State Farm and Tim's office."
We responded:
"Thank you for taking the time to give us a 5-Star rating Cheryl. It is our pleasure working with you all these years. Enjoy a great day!"
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Kristina Pontius

March 22, 2023

5  out of  5
rating by Kristina Pontius
"They I’m always quick to get back to me and answer all my questions."
We responded:
"Hi Kristina. Back at you :). You were quick to give us a 5 Star review. Thank you so much for the opportunities you provide us to assist you with your insurance and financial needs."
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Ellen Upp

March 22, 2023

5  out of  5
rating by Ellen Upp
"We've been with State Farm for decades, the last 20 years or so with Tim Grauel. He and his staff, especially Angela, have always gone out of their way to keep us up to date on any claims filed, makes sure we're aware of any available discounts and provides top notch service always. Couldn't ask for a more caring and helpful team."
We responded:
"Thank you Ellen for taking the time to post a Review for us. We really appreciate the 5 Star rating. And, extended kudos for your loyalty to State Farm and our agency for all these years. Thanks again!"
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Scott Harness

March 10, 2023

5  out of  5
rating by Scott Harness
"Angela Capps, Thank You for everything. Been with Tim Grauel Agency for for roughly 15 years. I've never had an issue when dealing with Tim and Angela. Here's to many more years. They also do Michigan and Indiana Auto Insurance."
We responded:
"Hey Scott. Thank you so much for the very kind comments and 5 Star rating. And thank you for reminding people that we are licensed in both states. Angela and I truly appreciate your trust in us over these many years, And as you said "Here's to Many More Years Together"! "
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Kim Biskupski

March 8, 2023

5  out of  5
rating by Kim Biskupski
"Tim and his staff cares about you like you are their family. I've been with State Farm for over 20 years. Tim has helped me through a lot of issues. My car my house my life insurance and now my business. Thank you Tim"
We responded:
"Hi Kim. You are dealing with a lot of issues these days with your Food Truck about to hit the road. So I truly appreciate you taking the time to leave a 5-star rating. Thank you for your loyalty to State Farm and my agency over the years."
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Annie Bean

March 1, 2023

5  out of  5
rating by Annie Bean
"Very thrall and the information was helpful. I'm so glad I have this agent Tim and Angela, Sonja secretaries . I've been with them from 1989. Great place !"
We responded:
"Hi Sue "Annie". Thank you so much for the kind remarks and 5 star rating. It was great meeting with you yesterday. Your Long time tenure (many years even before me) is not lost on me. Speaking for State Farm and myself, you are the kind of person that keeps State Farm local agent presence going strong. Thank you again."
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Tony&Aimee Nemeth

February 7, 2023

5  out of  5
rating by Tony&Aimee Nemeth
"Super helpful with explaining the ins and outs of vacation car rental insurance."
We responded:
"Hey Tony & Aimee. Thank you so much for taking the time to post a review. It means a lot to us to hear from our agency family of customers that we are doing well. We are here to help you in any way we can. Thank you for allowing us to serve your insurance needs."